1-Tom-Plumber
4.9 (365 reviews)
Open 24 hours
Plumber
Review Summary
- Positive experiences: Customers consistently report satisfaction with 1-Tom-Plumber's service.
- Key strengths:
- Promptness/Timeliness: Technicians arrive quickly and are responsive.
- Professionalism/Politeness: Technicians are described as professional, polite, and helpful.
- Expertise: Technicians diagnose and fix problems efficiently.
- Fair Pricing: Customers mention competitive or better pricing.
- Communication: Technicians keep customers informed.
- Common services: Water heater replacement/repair, pipe repair, faucet replacement, shower panel installation.
- Recommendations: Customers express intent to use the company again and recommend it to others.
- Specific Technicians praised: Jacob, Louis, Joseph, Austin.
Reviews
View All on Google4.9
(365 reviews)
5 ★97%
4 ★2%
3 ★0%
2 ★1%
1 ★1%
Erin Atkinson-Ritchey
February 4, 2025
My water heater started leaking from the top, so I called 1-Tom-Plumber. Jacob showed up in a couple hours to assess what was going on. Despite the small area and a washer in the way, he worked on it to try to fix it. The water heater ended up needing to be replaced after it's long 17 year life, because it was something that couldn't be fixed. Jacob gave me a fair and competitive price for replacement. He was very helpful and polite. We just got it replaced and couldn't be happier to have hot water again. Thank you 1-Tom-Plumber for an excellent job and to Jacob for your hard work. You have new customers for life.