Tucson Plumbing
Review Summary
- Positive: Excellent service, knowledgeable and friendly technicians (Chris, Henry), good communication, competitive pricing, fast response times, customer-oriented, and professional. Technicians go above and beyond.
- Negative: Price gouging, potential for incompetent work (failure to properly address electrolysis issue), and lack of attention to detail.
Reviews
View All on Google4.6
(215 reviews)
Lisa Jaramillo
August 29, 2024
Tucson Plumbing to the rescue. Ron is our main contact and we have all positive feedback. The entire experience was above and beyond all our expectations. Communication was on point. Price lower by 20% than competitor. Ron coordinated with our other contractor and it was effortless on our side. We live in phoenix and that requires crystal clear communication to articulate problem, option and recommendations. I give them a solid 5 stars and have to add on they are all very customer oriented and personable. One of the techs befriended our puppy and plans in the work to grab lunch with hubby next time in town. They all went above and beyond! Plumbing issues are scary and this team acts fast and with INTEGRITY as a core value. So grateful they are on our team. Job details : Dug up main sewer line from clean outs to gate. Installed new sewer line from clean outs to a few feet from curb hooked into existing clay pipe coming from street. Back filled as well as possible homeowner will get rid of tree and shrubs and landscaping by JIMENEZ-OCHOA; JOSE on Aug 28, 2024
Kelly McComiskey
I have used Tucson Plumbing several times and they always do a great job. Recently I was having issues with my water heater. Chris came out the day I called and was excellent. Very knowledgeable, professional, and friendly. I highly recommend Tucson Plumbing.
Kim Browne
Couldn't be happier with Tucson Plumbing and Heating's service! Called in the morning and Henry was at the house by noon and had mom's water softener installed by 1:30 pm. Exceptional quality and courteous service. Henry is a gem!
Amy Clark
We have used Tucson Plumbing a few times. Today Chris arrived on time and prepared, even for the extra item we needed worked on. He was knowledgeable and explained everything that needed to be done. Will call Tucson Plumbing next time, too!
Barbara E Goebel