Techcool AC Repair Scottsdale
Review Summary
Techcool AC Repair Scottsdale receives mixed reviews. Positive reviews praise Andres for efficient, prompt, and professional service, including quick repairs, thorough explanations, and reasonable pricing for AC and plumbing work. Some customers are very satisfied with the speed and quality of service, especially in emergency situations. However, negative reviews report a technician providing false information about a water heater, potentially leading to unnecessary charges and cold showers. Another review accuses Andres of overbilling and attempting to defraud a customer by misrepresenting the extent and cost of an AC repair.
Reviews
View All on Google4.7
(64 reviews)
Stephanie Madon
Technician came to fix our water heater. He recognized the symptom that we did not have hot water in master bathroom and guest bathroom and fluctuating warm-hot water in kitchen but after 45 minutes couldn't figure out why. He said he'd be back as early as tomorrow and then I received a call from my warranty company who said that he reported that the water heater is working properly. We alerted the warranty company that the technician gave false information. He certainly knew we didn't have hot water in these locations. If we didn’t possess the skills to effectively communicate with our warranty company then they would have, on this tech's word, closed the job, charged us the trade call fee, and we'd have to settle for cold showers. I don't recommend this company at all.
Sarah Paniagua
Andres from Tech cool is great to work with. He sold me a great unit for a fair price. I am pleased with the ac and very happy with the service
Carolyn O’Neill
So happy I called. Our two air conditioners broke when it was 114 degrees outside, so I called, and within two hours, Andres came over and fixed one of our units. He took the time to explain each unit thoroughly and what needed to be fixed on the other unit. The next day, he found the part and installed it. Andres was very efficient, fast, and clean, and the price was reasonable. Thank you, Andres and Techcool!
BCbodycount1
Absolutely fantastic! Took care of us quickly, on a holiday morning! Andres was prompt, polite, knowledgeable, and professional. These guys are my new go-to HVAC champions. I couldn't be more pleased and thankful. Strongly recommend.
Steve Klein