Mr. Rooter Plumbing of Denver

Positive Experiences: Customers consistently praise the technicians' knowledge, professionalism, friendliness, and efficiency. Specific technicians mentioned include Mauricio, Vincent, Luca, and Nick. Services were performed quickly, with thorough explanations, and often with same-day availability. Customers appreciate the clear communication, fair pricing, and cleanliness.
Mixed Experiences: One customer experienced a significant price increase due to additional recommended work, and ultimately had issues with follow-up repairs and cleanup after the initial work was completed. The customer reported a lack of communication and unresolved issues, despite repeated contact with the company.
Areas for Improvement: One customer suggested improving phone support to better understand and address customer needs.

Review Summary