F.W. Webb Company - Stamford

Nice store parts, but don't have parts for old....

My in-laws’ boiler went down on over the weekend. Temperatures down in the single digits and we were worried about freezing pipes. Burnham Alpine boiler that most supply houses don’t even stock parts for. I needed a control board and I was able to get ahold of Kenny (the branch manager). Not only did they have the board in stock but Kenny gladly opened the store for me on a Sunday so I could come grab it and get my family heat. The price was very fair and the service was outstanding. I would highly recommend doing business with these gentlemen! Kenny, thank you again for helping me out when I was in a jam! Jimmy and Tim, thank you for answering my calls and helping me out!

Recently purchased plumbing fixtures and toilets for 2 bathrooms. We were very happy with the customer service and selection. Both our salespeople, Cindy and Anna helped us in selecting products that fit our style and budget. We were missing a valve and they ordered me the piece and had it shipped UPS so our plumber could get the job done. Excellent service and selection.

I need to repair my tub faucets and purchased the repair kit. I some trouble installing and I went back with some questions. My questions were answered. However, the handles for stems did not fit properly so I had to use the old handles. This is not Webb's fault. The parts were from China. Enough said!!!!