Rooter Man
Review Summary
Rooter Man receives overwhelmingly positive reviews, with customers praising their professionalism, knowledge, promptness, and fair pricing. Specific compliments include excellent customer service, thorough work, and efficient solutions for various plumbing issues, including drain cleaning, gas dryer installation, and drain replacement. However, one customer reported a negative experience involving a broken toilet, overcharging, and unresolved issues, accusing the company of intentionally causing damage to increase costs.
Reviews
View All on Google4.8
(230 reviews)
Jeanette P
Frankie was very professional and concerned regarding providing the necessary services to solve my problem. He was very pleasant. I would definitely call Roto-Rooter again and refer customers with employees like Frankie. Frankie was also very knowledgeable about his job.
Bernadette Lucas
Gary at Rooter Man did a gas dryer install. He was outstanding - great customer service! He took his time and ensured my dryer was properly installed and working. I will use Rooter Man for all my plumbing needs in the future.
Shawn Reed
Great service on the Northshore. I called in the morning and they came out the same day even when emergency service wasn't needed. They also had great equipment to video the lines and cleaned the out inside and outside. Will definitely use them again!!
Debra Faucheux
Very satisfied with the work Rooter Man did for us. They dug up the old drain in our front yard and replaced it. They cleaned up and everything was so neat and clean. Our neighbors came over to tell us how they worked and how nice the finished everything. That work was fantastic, and we would definitely recommend them!
Leslie Duvalle
Rooter Man was fast extremely professional and fair priced. Needed a drain unclogged and they were there within 2 hours. Will definitely use again. Highly recommend great job!
Lydia Delmas
Rooterman did a good job of staying in touch with me regarding arrival time, and when the problem was determined to be the cityβs, Rooterman called and reported it to them. We didnβt have to do anything. We were so appreciative of that!