FitzGerald Contractors, LLC
Review Summary
- Mixed Experiences: Some customers report positive experiences, praising promptness, helpfulness, and competence. However, many others report significant issues.
- Poor Customer Service: Multiple reviews highlight rude staff, unreturned calls, and a lack of accountability.
- Unreliable Scheduling: Customers frequently complain about missed appointments, no-shows, and failure to adhere to promised timeframes.
- Quality of Work Concerns: Several reviews mention unresolved issues, repeat visits for the same problem, and unsatisfactory repairs.
- Lack of Follow-Up: Customers report technicians failing to fix issues and not responding to complaints.
Reviews
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(19 reviews)
Joe Bagadonuts
Have used them several times and would not go anyplace else!
Michael Aura
Do not bother calling I have been a customer for over 20 years and have been trying to set up an appointment with a supervisor for 5 days but so far no return call. When i called to ask about it, the lady on the phone told me “If you can someone faster then do it”. So i have another company coming out today. So much for customer loyality. Dont waste your time.
Jeff Acklen
Do not trust these people!! They booked me for this morning, after they told me to take the day off and they would be here. They just called and said they can't get to me today. I explained to their office manager that their dispatch person agreed to send a plumber this morning between 8 & 9, and he knew I had to take the day off. She responded "there's nothing I can do about that." Bottom line is you cannot trust these people to stand behind their word!!
Melissa Barns