Universal Plumbing Co
2.6 (15 reviews)
Plumber
Review Summary
- Negative Experiences: Poor customer service, unprofessional behavior (rude, disrespectful, argumentative), potential rip-off pricing, repeated failures to fix issues, damage to property (scratched floors, dirty appliances), lack of communication, and delayed service.
- Positive Experiences: Some customers report timely service, professional technicians, and satisfactory installations.
Reviews
View All on Google2.6
(15 reviews)
5 ★40%
4 ★0%
3 ★0%
2 ★0%
1 ★60%
Hannah Jordan
December 12, 2024
Worst company ever. Don’t use. Hired to install dryer through Lowe’s. Tried to rip us off. Michael had the audacity to unplug washing machine outlet and drain without placing it back to how he found it. Didn’t even have the decency to put things back how they were after scratching my floor moving the machine around. Worst customer service ever. Also, scratched the top of my new washing machine with items he placed on top of it and got it all dirty. If you want quality service, look elsewhere. Called 15 minutes before arriving at 8 am. No notice nothing. By far one of the worst customer service experiences ever.
Jay Lavance
November 5, 2024