Metro Mechanical Services

Negative: Unprofessional, disrespectful, arrogant, and unreliable. Fails to answer calls/texts, cancels appointments, and provides false reasons for not completing jobs. One instance involved refusing a job due to a perceived sewage smell that others refuted.
Positive: Honest, efficient, professional, and provides quality service. Some customers have had multiple positive experiences, with quick and effective solutions (e.g., AC cleaning, boiler replacement, thermostat installation). Appears to be knowledgeable and keeps a well-stocked truck.
Mixed: One customer experienced repeated no-shows and poor communication after paying upfront, leading to an unresolved HVAC issue.

Review Summary