The Cooling Company - Henderson HVAC & Plumbing
Review Summary
The Cooling Company is praised for its honest, knowledgeable, and friendly service. Customers appreciate their technicians' thoroughness, communication (including detailed explanations and photos), and lack of pressure to upsell. Technicians like Edgar, Jad, and Justin are frequently mentioned as providing excellent service. The company is recommended for its HVAC and plumbing services, with positive experiences reported for both routine maintenance and new system installations.
Reviews
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(75 reviews)
Cayo Santos
The Cooling Company is a breath of fresh air, they were honest, diligent, knowledgeable, and most importantly, they have a local company type of vibe. I feel like they actually cared to take time to diagnose our AC system and present options rather than try to push us solely into spending the most money. We appreciate the team at The Cooling Company and know, without a doubt, who to contact for our HVAC needs!
RGNorris Photography
New technician Jad arrived on time and was very friendly and seemed knowledgeable. He was shown the location of the heating units and took care of business in a quick and efficient manner. He explained the work after completion and showed photos of the areas he mention and all looked well. There were no major issues and thing should be working for the season without a problem.
Lou Montgomery
The Cooling Company has the best customer service that I've experienced from any company in a long time. From the people who answer the calls to the technicians (especially Justin & Edgar) who come into your home, everyone is just so friendly and easy to deal with. They are respectful and don't try to oversell anything. I highly recommend them.