Superior Drainage
4.6 (143 reviews)
Closed ⋅ Opens 8 AM
Plumber
Drainage service
Hot water system supplier
Pipe supplier
Plumbing supply store
Pump supplier
Review Summary
- Mixed Customer Service: One customer reported poor customer service regarding a scheduling issue and a lack of compensation for a missed appointment.
- Positive Experiences: Many customers praised the technicians for being knowledgeable, polite, helpful, and efficient.
- Quality Work: Customers highlighted the company's ability to handle complex jobs like replacing water lines and sewer drains, with minimal disruption and at a fair price.
- Responsiveness & Reliability: Technicians were often praised for being on time, responsive, and available for emergency situations.
- Specific Technician Praise: Several reviews specifically mentioned and praised technicians like Ryan and Chris for their excellent service, knowledge, and positive attitudes.
- Value: Customers frequently mentioned that Superior Drainage offered competitive prices, sometimes significantly lower than competitors.
Reviews
View All on Google4.6
(143 reviews)
5 ★87%
4 ★2%
3 ★1%
2 ★1%
1 ★8%
Amanda Tice
The technician messaged me that he was on his way earlier than expected. I called into the office asking why they were coming early. While waiting for them to return my call, I ended up having to cancel a doctors appointment that I was issued to fee. The most they wanted to offer me $10 off for the inconvenience instead of matching the fee. I canceled my appointment and refused to give them my money. Poor customer service.
Trish The Dish