Menyhart Plumbing & Heating Supply Co
Review Summary
- Mixed Inventory Accuracy: One customer experienced a wasted trip due to incorrect inventory information.
- Excellent Customer Service: Several reviews highlight helpful and knowledgeable staff, providing guidance, assistance, and readily available parts.
- Problem Solving: Menyhart staff successfully helped customers with complex plumbing projects, including building custom assemblies and finding hard-to-find parts.
- Value Proposition: Customers appreciate the expertise and personalized service, which surpasses the experience at larger chain stores.
- Responsiveness Issues: One review mentions a lack of responsiveness over the phone, with long hold times and no access to sales staff.
Reviews
View All on Google4.8
(262 reviews)
Tom T
Called and asked if they had a specific drain in stock and the woman on the phone said yes, we have multiple sizes bring it in and we'll match it. I drive 30 minutes, wait in like for 15, only to be told they rarely have ever seen my kind of drain and don't have anything in stock. I'm glad I wasted my time because they aren't all on the same page or they need someone who knows what a customer is asked about before saying they have it available.
Bert Bruno [email protected]
April 14, 2024
I'm an old man & a broke old man to boot! But thanks to Menyhart (Jason & another gentleman there) they patiently walked me through replacing my entire bathtub plumbing system when I went to their store! As you can see, besides being broke, I am no plumber & could not afford to hire a pro to do it! At first I was intimidated by the prospect of doing this, but by the time I left their store, and with their encouragement, I felt like Peter Plumber! Photos of my finished job! :) Although my pride didn't want anyone to see the sloppy way I applied the glue! Other than that...NO LEAKS & all went well! Thank you Jason! Thank you Menyhart! Moral to this story....I wouldn't have gotten this job done if I had gone to Lowe's or Home Depot! Going to almost a century old business proved the difference! The money I might have saved by going to Lowe's or Home Depot couldn't compare to the pride & satisfaction I got from Menhart's!
Luis Mercado
This place is a lifesaver. I get home to a furnace with a code,, pressure switch faulty. I get there with model # and the Part # and their staff was very helpfull and the Part was available . Good to have a local plumbing supply...Thankyou.
Charles Blatz
They built me a code compliant water main assembly in the store and provided easy instructions, which saved me thousands of dollars. Thank you.
Melanie Wood
June 3, 2023