The Alert Pioneer Plumbing Company LLC
Review Summary
- Positive: Customers praise the company's professionalism, thoroughness, knowledge, and efficiency. Fred and Eric are specifically mentioned as providing excellent service. They are commended for their attention to detail, prompt communication, and ability to navigate complex issues.
- Negative: Some customers experienced poor communication, slow response times, and high pricing. One customer reported excessive fees for remote payments and an unprofessional response to their concerns.
- Overall: The company is generally well-regarded for its quality of work, but its responsiveness and pricing may be inconsistent.
Reviews
View All on Google4.9
(170 reviews)
Heath Slaughter
Upon Fred's initial inspection he quickly assessed what needed to be done to install a double-check backflow valve. Fred helped me liaise with the city of Cleveland to make sure the correct application applied for my facility. The work was done quickly and professionally and the results were sent to the city for compliance. Fred's attention to detail is fantastic! More than just a plumber, Fred easily navigated the bureaucracy so that I could focus on my business. I'd happily use the Alert Pioneer Plumbing Company again in the future.
Beverly Blake
Eric was very thorough, efficient, and knowledgeable. He found the problem causing my water/sewer bill to skyrocket every month. He kindly explained what the problem was and showed me how it could be fixed. The landlord's plumber had been out to the property several times within the past four months to try to find the problem with no success. My water bill was $59.93 for the month of March versus $250.00 for the month of February. I highly recommend Alert Pioneer Plumbing for any plumbing needs.
Margaret Weiss