Anderson Plumbing Heat and Air
Review Summary
Anderson Plumbing Heat and Air receives consistently positive reviews. Customers praise:
- Excellent Customer Service: Booking, communication, politeness, and accommodating staff (Ashley, Ryan, Wes, and others) are frequently highlighted.
- Prompt and Efficient Service: Same-day appointments, quick repairs, and timely arrivals are common.
- Professionalism and Expertise: Technicians are knowledgeable, explain issues clearly, and provide options.
- Reasonable Pricing: Customers find the cost of services to be fair.
- Wide Range of Services: From heater repair to sink installation, water leak repairs, and water treatment devices.
- Trustworthiness: Recommended by other reputable local businesses and praised for honesty.
Reviews
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(262 reviews)
Jon Haque
Ryan, Wes and the entire Anderson Plumbing Heat and Air crew= amazing. My experience today was fantastic and I will tell everyone I know to go with Anderson. That’s the review. But here’s how we got there: I Called early in the morning, after an ice storm, and they still booked me for the same day to fix my dead heater. In fact I called too early so I left a message. I got called into a meeting in the office and missed the call back. No worries. Anderson got my back. Ashley, the booking person, went ahead and scheduled a technician to come out before I got back with her. The customer service is chef’s kiss on this one y’all. I had a crew inbound before I left my meeting. Talked to the really polite and accommodating Ryan with Anderson, set a time to meet and I headed home from the office to get this thing fixed. Ryan showed up with Wes and diagnosed not just my heater issue but *another* issue with a leak that I had for years and none of the other heating guys caught it. Wes gave me a knowledgeable rundown on my situation, gave me my options all while Ryan worked on my furnace. Within 2 hours I was up and running and all for an extremely reasonable price. You know how I heard about this amazing local company? I worked with another great local company, Flux Electric, who recommended them. Flux helped my mom out after a giant storm and helped her avoid getting taken advantage of. They were they to watch out for her when I couldn’t and I don’t think I’ll ever forget that. TIL I’m a huge fan of this company and would wear their merch. I’m telling anyone that will listen to go with Anderson, you’ll be so happy (and warm).
Therese Hood
Had a weekend issue with my heater with a house full of family, including my elderly father-in-law. Was recommended to Anderson Plumbing via a social media group in Edmond. Connected with Wes the Service Manager to find out that he wasn't too far away coincidentally, so he headed right over and got us fixed up in a jiffy. Through the entire interaction, he was professional, kind, and transparent. Wes was terrific to help me out so quickly. Moving them to the top of my phone contacts for the future.
Mary Nevin