Roto-Rooter Plumbing & Drain - Lower RGV
Review Summary
Roto-Rooter Plumbing & Drain - Lower RGV receives generally positive reviews for its fast, professional, and informative service. Customers appreciate the free estimates, same-day service, and clear communication about the work being done. Technicians are described as knowledgeable, helpful, and efficient, often resolving issues quickly and offering reasonable prices. Some customers mention slightly higher prices but consider them justified by the quality and timeliness of the service. However, one negative review details a poor experience with damage caused by a company vehicle and a lack of responsiveness from the company in addressing the issue, citing unprofessional behavior and a reluctance to take responsibility.
Reviews
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(650 reviews)
Frances Arredondo
January 22, 2025
Trent was fast, helpful, and informative. I don't feel like we got ripped off for the work he did. He also fixed the disaster under the sink that was there when we purchased the house. I like that he came to give us a quote and ended up fixing everything right away instead of penciling us in for a later day.
Roberto Garza
Great work. These guys are super professional. Free estimate, no charge for coming out. They arrived around 6pm, got started right away, and stayed till everything was done. Reasonable prices and no surprises. They kept me informed on everything they were doing and made sure I was happy with the work. Would definitely recommend.
Tomas Gutierrez
I had Rotor Rooter come to my home because I had a toilet plugged up. Both gentleman were very professional and very knowledgeable on what the issue was. They explained everything to me on what caused the problem was. I had an idea what the problem was and they just confirmed it. Great job and thank you. 5 stars!
Saul Soto
Roberto and Benjamin came saw and fixed the issue with ease , very professional and knowledgeable. Thank you Roto-Rooter for your service definitely will be calling you guys again in the future for any plumbing needs .
Life told by Steph