RHD Primary Plumbing LLC
Review Summary
RHD Primary Plumbing LLC receives consistently positive reviews. Customers praise Robert (the owner) and his wife/assistant Karen for their professionalism, courtesy, efficiency, and transparency. Key strengths include:
- Promptness: Often arrives quickly, sometimes within minutes or the same day.
- Quality Work: Skilled in various plumbing tasks, from small repairs to complex installations.
- Customer Service: Provides clear explanations, answers questions, and offers helpful advice.
- Reasonable Pricing: While some mention standard plumber pricing, the consensus is that Robert's prices are fair.
- Personal Touch: Described as personable, friendly, and treating customers well, often making them feel like family.
- Comprehensive Service: Offers consultations, checks for additional issues, and provides preventative recommendations.
Reviews
View All on Google4.9
(178 reviews)
Michelle McMillan
I highly recommend Robert for your plumbing needs. I called him because I was in need of a plumber to deal with my washing machine shut-off valve leak. He arrived at my house within 20 minutes of my call. He and his wife were professional, courteous, efficient and transparent during the entire service call. Robert made sure I understood everything he was doing and answered all of my questions. Great customer service! I will without hesitation call on RHD Primary Plumbing for any future plumbing needs.
Stacey West
If you are looking for a quality master plumber...CALL RHD! Robert and Karen (his helper & wife) are truly amazing!! He had to take apart the piping for 6 sinks and completely rework them, plus install 4 toilets, a garbage disposal and 2 showers fixtures. It was a very frustrating job because nothing was done correctly before him by another person/company. He remained focused and took his time getting every detail corrected. One toilet was malfunctioning, he recognized it, uninstalled it and tested the toilet. He was able to call the supplier and get another one delivered and he installed it the same day. SERIOUSLY, don't call anyone else. Robert is very skilled and polite. Karen is very sweet and cleans up to make sure the work area looks perfect before they leave. Not only are they a fantastic plumbing team, they are lovely people! Thank you for all your hard work, we appreciate you both!!
S S
RHD Primary Plumbing is the best! He has helped me answer so many questions I had, before I even used him for service. When I did need him, he was out the same day within a couple of hours. His prices were so reasonable and the job was done quickly. He even checked out more things in my home and gave me other suggestions. And he made some phone calls for me to find some other supplies I needed. Him and his wife are so lovely, they felt like family. I am so glad I found him.
Hommy Almonte
I called Robert based on reviews, and he is a person who cares deeply about his profession but, more importantly, about helping people. He walked me through some DIY solutions to an odor problem in my bathroom over the phone. He provided me with exceptional service at no charge! Thank you, Robert!!
Colleen Reaves
This husband & wife, Master Plumber & apprentice duo were absolutely wonderful. They were very personable and Robert doesn't hesitate to give you his professional, honest opinion. I would recommend RHD Primary Plumbing to anyone in the area looking for plumbing services and/or consultations. I will definitely be calling Robert for any future plumbing needs, although, he did such a quality job at my place yesterday, I don't expect to have to call him anytime soon.
Sally Ride
October 2019. I called RHD Primary Plumbing again recently. Called after 6 pm and he called me back right away. He came out the next day and solved my problem quickly and throughly explained what he was doing. RHD PRIMARY PLUMBING is my go-to plumber. He and his wife work together. They are a local business and they get to know their customers and treat them so well. Again, highly recommend this team. August 2019. Robert came out today to replace 2 old outside faucets. He thoroughly explained what he was going to do and then had me watch him as he checked everything after the repairs. He was very professional, prompt, completed the job quickly with fair pricing and he's local to our community. Highly recommend.
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