Flow Plumbing - Mesquite, Texas

Mixed Reviews: Some customers report positive experiences with professional and efficient service, recommending the company. Others report very negative experiences.
Price and Evaluation Issues: Several reviews criticize the "evaluation" fee, alleging it's a charge for a brief visit with no actual evaluation, followed by high additional costs for testing. Some customers feel misled by initial quotes.
Quality of Work Concerns: Some customers report poor workmanship, including unqualified personnel, and overcharging. One customer reported a job taking an excessive amount of time and not being completed.
Dishonest and Unprofessional Behavior: Multiple reviews mention unprofessional behavior, including a worker appearing impaired, and dishonest practices.
Customer Service Issues: Some customers report unresponsive and unhelpful customer service, with no follow-up on complaints. However, some customers praise the customer service representatives.
Inconsistent Experiences: Experiences vary widely, with some customers receiving good service and others encountering significant problems.

Review Summary