Len the Plumber Heating & Air, LLC
Review Summary
Len the Plumber Heating & Air, LLC receives generally positive reviews, with customers praising technicians for being professional, knowledgeable, and providing excellent customer service. Specific technicians like Edwin, Joe, Alexander Martin, and Mark are highlighted for their skills and helpfulness. However, several reviews express concerns about high pricing, lack of transparent pricing, and perceived overcharging for services. Some customers found the cost of repairs significantly inflated compared to the actual cost of parts and the time required for the job.
Reviews
View All on Google4.8
(5835 reviews)
Yvonne Stewart
November 25, 2024
Fantastic service. Edwin was cordial, professional, and knowledgeable. Took the time needed to go above regular maintenance service. System was quite dirty. Tech took apart and put back together. Looked like a new system. I really felt like I got the moneys wort with the service that I was provided and am thankful for the long term savings of having system serviced today. Very pleased with the service that I received.
David De Marco
October 9, 2024
Joe is a great technician!! He quickly installed my faucets as well as inspected my water heater. With his advice, I decided to replace the water heater. Joe quickly got a new one and installed it same day. He was so nice and respectful of my property. Once done, we showed me what he did and answered all my questions. Itβs refreshing to see such great customer service.
Gary Burton
Alexander Martin from Len the Plumber was my technician. He was extremely polite, professional, and obviously quite knowledgeable. I explained my plumbing issue involving the shut-off valve to my toilet. He diagnosed and troubleshot quickly and made the repair by removing the old and installing the new valve. I am thoroughly satisfied with the work that Alexander performed and can see he has a bright future with the company. Thank you Len the Plumber for hiring well trained and qualified people like Alexander.
Carol Coulter
Len the plumber was easy to book online. The dispatcher called to ask if we were ready for our technician. Iβve never heard that before. Very nice. We were given a 3 hour time slot & he came at the beginning of that time slot. The work was done quickly & professionally. I highly recommend this company.
Nathan Taylor
December 26, 2024