Plumber Near Me

Project Plumbing, Inc.

📍 2103 Dabney Rd, Richmond, VA 23230 📞 (804) 615-7588 🌐 Website
4.9 (124 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

  • Positive: Excellent communication, punctual and flexible scheduling, professional and knowledgeable plumbers (Virgil, Chris, Ryan), fair pricing, clean and thorough work, trustworthy and transparent, responsive and helpful administrative staff (Stephanie), and quick turnaround times.
  • Negative: One customer experienced a missed appointment and poor follow-up due to staffing issues, resulting in a decline in service quality.
  • Overall: Project Plumbing is generally highly recommended for its quality service and professionalism, with a single instance of negative experience.
Project Plumbing, Inc. thumbnail

4.9

(124 reviews)

5 ★97%
4 ★1%
3 ★1%
2 ★1%
1 ★1%

Jessie Cox

My first experience with Project Plumbing could not have been better. From my initial call to the office, the team was polite and clear about appointments. I was able to make an appointment quickly that was flexible for my schedule. I was told I'd receive a call when the plumber was on his way. The morning of my appointment, I received the call about -15-20 mins ahead of when Virgil would arrive - super helpful! Virgil arrived and introduced himself - let me describe my problem/questions and let me know exactly what he would do and even made a few suggestions to help improve the finished product - very thoughtful! He worked quickly and let me know as soon as he was done. We reviewed his work and he quickly and easily took payment. Virgil was kind, professional, conversational, and was super responsive to my additional plumbing questions. He gave great advice and advised me on a few improvements for other concerns. I thought the pricing was reasonable for the work done and I feel confident in the quality. Virgil seems like a very transparent, trustworthy, quality plumber who we wont hesitant to call again.

Edward Powell