Northern Virginia Plumbing Services

Our experience with the owner Reid, is nothing short of fantastic. He really knows his stuff and is just an all around great human being. He was so responsive via text even before our appointment - just trying to walk us through what the problem could be. I see the bad reviews about missed appointments or reschedules. We did have to wait a while for him to get here but customers need to understand that this is a smaller company. Sure you can call FH Furr or Roto Rooter and they can send a 20 year old technicial with minimal training to you the next day. And have them tell you your house is falling apart and you need 20K work of work, etc. Having worked with those larger companies for plumbing many times --- they SUCK. They just want to take your money and their techs make commission so the more they upsell you the more they make. Reid isn't like that. He might not be able to get to you for a week but he's a quality guy. He'll spend time trying to find the problem and repairing it. And he will give you options and recommendations for what to do first. He even recommended an HVAC company and the owner of that company called me himself to try to take care of us. We would highly recommend Northern Virginia Plumbing. Frankly we'd let Reid work on just about anything in our house that he said he could fix. He knows his stuff and is seemingly a very honest guy to boot.

I had a hot water tank leak a few weeks ago and was afraid that by the time I got help my wood floors would be ruined. I called and they came right away. The job was a little tricky because of the old tank's size and placement but they resolved issues and got the job done. The service and work were excellent and I am very pleased with results. They were just back again for a pipe and toilet repair and I will definitely call them again in the future.

Reid came highly recommended to us and we have very joyfully worked with him for about 3 years. He is incredibly honest, kind, smart, innovative (to address your problems with creative solutions), and VERY RESPONSIVE. Let me give you a few of many examples. First, when we first met him, he listened to our water issues and developed a very effective system customized to our needs and backed up all his suggestions with data from the local water department and other water studies. Also, when I shared my concern that the brine tank looked too heavy if I ever had to move it, Reid, on his own initiative, built an innovative, compact trolley so that I could move it with NO EFFORT! Second, when I needed to clean our brine tank and I could not figure out how to disassemble it, he moved his schedule to allow me to come to his office and he explained the whole process, disassembled the system, and cleaned it (and waited for me to add my own cleaning method). Third, whenever I have a question, I text Reid and he IMMEDIATELY answers, no matter the day of week or weekend, and no matter the time of day, morning or evening. This is not something he does just for me, he is very committed to ensuring he exceeds expectations for all his customers. If you are looking for an honest, kind, smart, solution oriented, hard working, and responsive professional for your plumbing and mechanical needs, and home water filtration system installation and service, look no further than Reid at Northern Virginia Plumbing Services, sometimes called 571 Plumber.